You can also access other options to Manage mailbox archive and Recover deleted items from this window. Go to Recipients > Mailboxes, select the user account needed, then click Manage mailbox policies. When retention policies are configured, Microsoft 365 administrators can assign these policies for all users or for custom users in the Exchange admin center.In the new web interface of the admin center, administrators can configure labels for different types of content in the Information governance settings to define retention policies.Retention tags are also used to enable deleted emails to be recovered temporarily (by using the Recycle bin). Switch to the retention tags tab in the compliance management section and configure retention tags.For example, you can configure to archive emails after 2 years and delete emails after 5 years. A policy is configured by using retention tags that define rules and conditions when email should be deleted or archived.There is one default policy called the Default MRM Policy. Click the pencil button to edit the selected policy or click the + button to create a new retention policy. Open the Exchange admin center, select compliance management, and then select retention policies.If the default retention settings are not suitable for users, these settings can be edited by administrators in the Microsoft 365 Exchange Admin center. Retention policies are used to set a period after which email messages are archived or deleted. You can recover items deleted from this folder from the second-stage recycle bin by clicking the appropriate button.Īlso check the filter options because some items are not displayed if a custom filter configuration is applied.Īdministrators can set retention policies to define conditions for email deletion. You can right-click the message and, in the context menu, click Move > Inbox or select another folder to which you want to move the deleted old email message. If you find the needed messages in the Deleted Items folder, select the messages and click Restore. If you cannot find old emails in the Archive folder, check the Deleted Items folder in Outlook for the web, because Microsoft 365 can delete email items that are older than a defined age. First, check the Archive folder in the web version of Outlook for Microsoft 365. Old email messages can be automatically moved to the Archive folder. When using the web version of Outlook to work with Microsoft 365 email, users can also discover that they cannot find old emails. Retrieve Old Emails in Outlook in the Web This setting can also be tuned in Windows Registry and in the group policy editor. After that, your old emails should not be deleted after three or twelve months. Click Next and finish the configuration, then reboot Outlook for the changes to take effect. Move the slider to the right from 1 year to All. Then older emails are deleted from the local Outlook client storage. By default, the Outlook client in Windows uses local storage on a computer to store emails for 1 year. On the Account Settings page, click the account needed, then click Change.Ĭheck Cached Exchange Mode settings, which are available for Exchange accounts only.If Outlook is configured to use multiple accounts, select the email account needed in the drop-down menu on this page. Click File > Account Settings > Account Settings to configure options for a user.Check the Cache Exchange ModeĬache Exchange mode is a setting in Outlook that determines the period for which email messages are preserved in local storage used by Outlook installed on a computer for accounts using Microsoft Exchange email services. This method helps you find old emails in Outlook if these emails were received by Outlook for your Microsoft 365 account before and if old emails were not deleted. If you delete this search folder, the emails are not deleted. Click this folder to see all emails older than three months in Outlook. Now you can see the folder with the Older Than 3 months name in the Search Folders section in the navigation pane. Go back to the main window of Microsoft Outlook.Hit OK to save the settings and close the window In the dropdown menu at the bottom of the window, select the needed Microsoft 365 account in Outlook. In the New Search Folder window, hit Old email in the Organizing Mail section.Ĭlick Choose and select the needed time period, for example, Older than 3 months. Open the Folder menu tab, and click New Search Folder.Old email messages are grouped in the Older messages group in this email client, and it can be difficult to find the needed message. If you use Outlook on your Windows machine, try to search for old emails in the installed version of Microsoft Outlook that is configured to send and receive Microsoft 365 email. DISCOVER SOLUTION Find Old Emails in the Outlook Email Client
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